Getting fuel scheduled, and what happens after
How to place an order, what arrives with a delivery, how to change one that is already booked, and how to reach us when something needs to move.
Six things people ask us first
Placing an order
Send the site address, the product and roughly what you are burning. That is enough to start — the quote form on any page, or a call. If the site is new to us we confirm coverage against the distributors running that county before anything is scheduled, then confirm the drop point and the access route before the first delivery. Established accounts order against a standing schedule and skip all of that.
After you ask for a quote
We check the ZIP against the distributors running your area and tell you plainly what delivery looks like there. Pricing is set off the daily rack, which moves, plus a delivery differential — you see both, with the proposed cadence, before you commit to anything. If a site sits at the edge of the range you hear that then, rather than after an order is placed.
What comes with a delivery
Every drop is metered and closed out with the date, the product, the volume and where it went — to equipment or into on-site storage. Dyed and clear product are documented separately, because the classification is the part that carries penalties if it is wrong. The record is formatted to reconcile against your own job costing without a phone call, and it is what makes off-road gallons defensible.
Changing or canceling a scheduled delivery
Call or email with the site and the date. Standing orders move by cadence — weekly, bi-weekly, monthly, or whatever the account runs on — and a single drop can be moved or skipped without disturbing the schedule behind it. A delivery already routed for that day may be on the vehicle, so tell us as early as you can and we will confirm what is still adjustable.
If you have run short
Say it is unscheduled when you call, and have the ZIP, the product and the volume ready. Tell us anything about site access we would otherwise meet at the gate — credentials, gate hours, a contact on site. Unscheduled runs are covered when a tank draws down early. For a facility that cannot go dark, the useful move is a pre-season arrangement made before hurricane season rather than a call during one.
Reaching us
(678) 271-1672, [email protected], or the quote form on any page. Whichever you use, the same three things are what we need first: the site ZIP, the product, and roughly how much.
A few more
Tell us what you're burning
Send the site address, the product and roughly how much. We will confirm coverage and come back with a cadence and pricing.
Get a quote